Frequently Asked Questions
How to enrol for the membership ?
You can e-mail us at firstname.lastname@example.org or call us on customer care 04-3958656
What privilege do I get as a member ?
You get a complementary night stay + 2 voucher booklets + Dunkin Donuts loyalty card .Please visit our web page (Product - Global ME membership ) for complete details or call us on customer care -04-3958656
What is the validity of the membership?
The membership is valid for one year from the date of purchase.
How do I avail the complementary night ?
Please send us an e-mail at email@example.com or call us on customer care -04-3958656 fifteen days prior to the booking date.
Can I avail the complimentary night any day of the year ?
You can avail complimentary night on weekdays & weekends throughout the year except for blackout dates like New year, Eid Holidays, Christmas & major events.
Are there any hidden charges which I incur at the hotel when I avail the complementary night ?
The complementary night stay comprises of standard double room for two adults + one child below 6 years with buffet breakfast and taxes.
As a member can I book additional room or additional night stay apart from the complementary night ?
Yes , you can book additional room or night stay at a very attractive price through us. Please e -mail us at firstname.lastname@example.org or call us on customer care -04-3958656.
Do you also book other hotel properties ?
Yes we do bookings for other hotel properties . Check the details on our web site ( other services) e -mail us at email@example.com or call us on customer care -04-3958656
Can I upgrade my room category ?
Yes you can upgrade your room with a nominal cost. For further info - e-mail us at firstname.lastname@example.org or call us on customer care -04-3958656.
Are the room bookings subject to availability ?
Yes, all the room bookings are subject to availability.
What is the validity of the complementary voucher booklets?
The booklet is valid for one year from the date of purchase.
Are the vouchers transferable?
Yes, the vouchers are transferable & any member from your family or friends can use.
What is the validity of the Dunkin Donuts loyalty card?
Dunkin donuts loyalty card is valid until 31st Dec 2015.
Can I avail all the 9 offers of Dunkin Donuts at once in the week?
Yes you can avail all the nine offers in a week in one go ..